COURSE AND EXAMINATION CANCELLATION AND REFUND POLICY
Course Cancellation
Notification of cancellation must be submitted in writing (e-mail is acceptable). Cancellations will not be reviewed or processed until they are received in writing. Phone cancellation is not accepted. Individuals who cancel a course six or more business days prior to its scheduled date will be entitled to a full refund, less a $60.00 processing fee per course. Refunds will be issued no later than six weeks following the course. TMA does not issue credits for future courses or other offerings. Cancellations received five business days or fewer prior to the scheduled course will not be refunded.
TMA reserves the right to cancel an individual course at any time. If a course is cancelled, all course registration fees will be refunded. TMA will notify those already registered if this is the case.
Course books are nonrefundable.
CTP Examination Cancellation
Notification of cancellation must be submitted in writing (e-mail is acceptable). Cancellations will not be reviewed or processed until they are received in writing. Phone cancellation is not accepted. Individuals who cancel an examination six or more business days prior to its scheduled date will be entitled to a full refund, less a $40.00 processing fee per examination. Refunds will be issued no later than 6 weeks following the exam.
TMA does not issue credits for future examinations or other offerings. Cancellations received five business days or fewer prior to the scheduled examination will not be refunded.
TMA reserves the right to cancel an exam due to low registration. TMA will notify those already registered if this is the case. If an examination is cancelled, all exam fees will be refunded.